Table of Contents:
- Children Under the Age of 13
- Who Needs to Register?
- What Information is Collected
- How is Information Collected?
- How Do We Use Your Information?
- Interactive Forums, E-mails and "Chats" with Friends
- Newsletters and Updates
- Ability to Review, Edit and Delete Personal Information
- Contact Us
Children Under the Age of 13
We collect all user's age, User Name, Password and Parent's Email address. A child's participation or access to an activity is not conditioned on him/her providing more Personal Information than is reasonably necessary for that activity. We collect Parent's Email address to provide Direct Notice. The parent or guardian will receive an e-mail notifying them that the identified child wishes to register on www.SparkCityWorld.com The parent or legal guardian will then be required to follow the directions in such notification in order to activate the kid's registration.
In the event that we change our policy with respect to the collection of personal information from kids, or if new features, contests or sweepstakes which a kid wishes to use or participate in require the provision of personal information, their parent or guardian will be notified and will be required to give their consent to the collection and use of such information and/or be given the option to opt out of participation.
We do allow Parent/Guardians to purchase a VIP membership that will allow their child unlimited access to all that Spark City has to offer, this includes: clothing, pets, private/VIP areas, furniture, special events and more.
A Parent/Guardian is able to consent to the site's use of the child's Personal Information without having also to consent to the site's disclosure of the child's Personal Information to third parties. You may contact us at support@SparkCityWorld.com.Back to Top
Who Needs to Register?
SparkCityWorld.com requires registration in order to visit and use certain features or services. Registration is free in order to explore the world, receive an avatar and apartment, view videos and play games. Signing up for a VIP membership is only required for users who want to have the full SparkCityWorld.com experience, receive Star Coins and have unlimited access to the shops to buy virtual items, launch quests, VIP areas, music and other features on the site for which the purchase of a VIP membership is required.Back to Top
What Information is Collected
As mentioned above, we do not collect personal information from children under the age of 13 ("kids") except for the purposes described above (to provide Direct Notice to Parents). However, in order for kids to register on our site, they are required to provide the e-mail address of their parent or legal guardian. We use the e-mail address of kids' parents and legal guardians in order to communicate with such parents and legal guardians regarding kids' registration and to provide Direct Notice to Parents.Back to Top
How is Information Collected?
Any personal information collected by us will be collected directly from the user (or in the case of a parent's or legal guardian's e-mail address, from a user). While we may use "cookies", no personal information is collected via cookies or other passive means.
Cookies are small data files containing information to specify unique preferences and to provide personalized content. Cookies collect information such as your browser type, time and length of your visit and any personal information you agree to provide.
IP Addresses and Other Data
Our site recognizes information about your computer, such as the browser, operating system, IP address, and the home server from which you access the Internet. Your IP address is used to help gather broad demographic data, identify trends and statistics, help diagnose problems with our server, and administer our website. We may use your IP address information when compiling and reporting aggregate information about our website such as the number of visits to different pages on our site. We use the aggregate information to improve access to our content. We do not link the data collected to any personally identifiable information.
Third Party Websites
As this site may contain links to other Internet sites, we cannot be held responsible for the privacy practices or the content of these other sites. You should check the privacy policies of these other websites when providing personally identifiable information.Back to Top
How Do We Use Your Information?
We use the e-mail address of kids' parents and legal guardians in order to communicate with such parents and legal guardians regarding kid's registration and to provide Direct Notice about a childŐs account. We may also use your personal information to send you information regarding the products or services of third parties that you have opted to receive, however, we will not disclose your personal information to such third parties and you have the ability to opt out of receiving such information by following the unsubscribe instructions included in any promotional email.
Personal information collected by us will not be sold or otherwise transferred or disclosed to third parties without the user's approval, except that we reserve the right to disclose personal information: (a) to third party service providers of us provided that such disclosure will be limited to information needed to deliver their service, and further provided that such third parties shall be prohibited from using the information for any other purpose; (b) to conform to the law or comply with legal process served on us; (c) to protect and defend our rights or property; and, (d) to act in urgent circumstances to protect the personal safety of users of our site.
As described above, we use third parties to provide services for us such as a credit card processing company to bill you for goods and services, These third parties are prohibited from using your personally identifiable information for promotional purposes.
In addition, we are entitled to disclose and transfer personal information as part of a sale or transfer of substantially all of its assets, or the assets related to a particular line of business, to a third party, whether by way of asset sale, merger, amalgamation, share purchase or any other form transaction, provided that such third party agrees to protect the personal information with no less a degree of care as set out within this policy.Back to Top
Interactive Forums, E-mails and "Chats" with Friends
We provide users the opportunity to send games and other messages to family or friends. In order to send such messages, we ask users to submit the email address of the recipient.
We also provide the opportunity to send e-mail to us. We may ask for first names, but we request no personally identifiable information except an e-mail address, which we use solely for the purpose of responding to messages and/or requests.
All information collected for sending games and other messages and for responding to email messages is used only to send the requested game or email message and to respond to email questions and/or requests and is deleted from our system once the game, email message or email response is sent.
Some Fuel Sites provide a messaging service or other interactive forums so that registered users participate in "chats" or other forms of dialogue with their friends. In some cases, chat messages can only include predetermined words and phrases, so that kids cannot send personal information. Users are prohibited from disclosing personal information including passwords, first and last names, phone numbers, e-mail addresses, instant message screen names or other contact information when use the interactive forums or chat rooms on Fuel Sites. IF A USER CHOOSES TO MAKE ANY OF HIS OR HER PERSONALLY IDENTIFIABLE OR OTHER INFORMATION PUBLICLY AVAILABLE IN AN INTERACTIVE FORUM OR CHAT ROOM, HE OR SHE DOES SO AT HIS OR HER OWN RISK. We strongly encourage parents to monitor their child's messages.Back to Top
Newsletters and Updates
Parents are able sign up for newsletters notifying them of new VIP membership options, features, games, and services. The parental notice email has a link to sign-up for the Newsletter. Signing up for the newsletter is not a requirement for registration. Parents may opt out of the newsletter at any time, simply contact us at support@SparkCityWorld.com and request to have your email removed from our newsletter list.Back to Top
Ability to Review, Edit and Delete Personal Information
Registered users (or parents or legal guardians of kids under 13 who are registered on the site) can review, edit and/or request the deletion of personal information we have stored regarding them or their childern by contacting support@SparkCityWorld.com. Parents also have the right to refuse further collection and use of the child's personal information by contacting us at support@SparkCityWorld.com.Back to Top
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can email us at support@SparkCityWorld.comBack to Top
If we make material changes to how we use Personal Information collected from children under age 13, we will notify parents by email in order to obtain verifiable parental consent for the new uses of the child's Personal Information.Back to Top
c/o Fuel Industries
7 Hinton Ave., North
Ottawa, ON Canada K1Y 4P1
Email address: support@SparkCityWorld.com
1.877.903-3835Back to Top