For Gamers
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1. What are the Gems?
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2. How do I make 'Friends'?
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3. Who are all the characters?
For Parents
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1. Can my son come on the site?
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2. My kids are asking for toys based on the characters. Where can I buy them?
Friends
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1. How do I add someone as a friend?
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2. How do I know if someone has asked to add me as a friend?
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3. How do I accept a friend request?
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4. A friend has invited me to their apartment. How do I get there?
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5. I was with my friend, but now I can't find her. How can I catch up with her again?
Spark City
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1. How do I get to another area of the map?
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2. How do I get back to my apartment?
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3. What happens when I click on the sushi stand, lemonade stand, ice cream stand, etc?
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4. I can't get to some areas on the map. Why can't I go there?
PDA
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1. What is the PDA?
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2. How do I open up my PDA?
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3. What do all the buttons in my PDA do?
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4. How do I close my PDA?
Chat
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1. How do I chat with the people I meet?
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2. How do I chat with just one other user privately?
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3. Hey! The chat system won't let me say the word I want to use. Why can't I say it?
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4. How else can I interact with people I meet?
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5. What are smileys?
Dressing your Character
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1. How do I change my clothes?
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2. What is the outfit randomizer?
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3. Can I buy more clothes? Where can I get more outfits?
Decorating your Apartment
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1. How do I buy furniture to decorate my apartment?
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2. I don't have enough Gems to buy the furniture I want. How do I get more Gems?
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3. How can I change the look of my apartment?
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4. How do I change my wall and floor color?
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5. I bought some furniture! Where is it now?
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6. How do I move furniture around?
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7. How do I remove something from my apartment?
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8. Whoa! I was editing a piece of furniture, and then it disappeared!
When Things Go Wrong
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1. Something in Spark City isn't working properly. What should I do?
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2. Someone asked to be my friend, but I don't want to add them. Can I choose not to?
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3. I want to remove a friend from my list. Can I do that?
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4. Another user is bothering me or isn't being very nice. What can I do?












